Communicating With Your Mechanic

Did You Know That You’re A Valued Member of Your Auto Repair Team? — Jeff’s Auto Repair

Perhaps you don’t realize it yet, but you’re a very important part of your automotive repair team. That’s right, even if you never turn a wrench or plug an OBD-II reader into a port to obtain a trouble code, you can work right alongside your certified technician. How? Having a good line of open communication with your mechanic actually saves time, money, and hassle in identifying and correcting car problems.

If you’re having vehicle trouble or need to get routine preventive maintenance services, bring your transportation to Jeff’s Auto Repair in Renton, Washington, where we’re always ready to listen to you.

Your Role as a Driver and Owner

Your auto technician doesn’t drive your vehicle regularly like you do. Even though he/she is a car expert, he/she has a lot to gain from your account of the signs you’re noticing. It will actually take more time to identify the problem from a “cold” start when a car is simply dropped off than it will to gain a head start by talking to the driver first. When you relate to your mechanic the symptoms the vehicle exhibits, that diagnostic time can be cut or perhaps even eliminated.

You should be sure to compare your car’s current performance with how it normally behaves. Let’s look at a few examples. If the car won’t start, for instance, be sure to tell the technician about any unusual noises you’ve heard. A failing starter might have recently been giving a grinding sound, whereas a poor connection at the battery terminal or a weak battery might have emitted a repeated clicking. The person diagnosing your auto won’t have that information unless he/she gets it from you. You shouldn’t worry about sounding silly when you make the noise you heard coming from your car. Your mechanic will actually appreciate that.

You should also explain any changes in the way your auto handles or “feels” as you operate it. For example, if a once-smoothe stop has now turned into the wobbly sensation of driving across an antique washboard, that could be your technician’s best clue to look first at the rotors to see if they’re warped. As you can see, you don’t need to be mechanically minded or holding a tool in your hand to be a valuable resource on your auto repair team. In fact, your participation may save time and money (in labor and parts) because there will be less trial and error in the repair process.

Let’s Talk

At Jeff’s Auto Repair, we want to hear from you. Whether you’re noticing signs of trouble or just need routine service, pay us a visit.